From essential visitor access communications to advanced operational management, PINGPAD Access offers flexible plans designed to grow with your community and operational requirements. Management platform is included with every plan.
Ideal for residential apartments and organizations seeking a simple, affordable access communications solution with essential management capabilities.
✓ Mobile App Call Handset
✓ Visitor Communications
✓ Entrance Control Integration
✓ Directory Listings
✓ Internal Services Directory
✓ Ring Group (Extension Sharing)
✓ Call Waiting / Call Forwarding
✓ Unlimited Voicemail
✓ Call Routing Dispatch
✓ Co-branding / White Label
✓ Subscription Management Platform
✓ Free Onboarding Assistance
✓ Ticket System and Email Support
Perfect for residential communities and organizations seeking advanced communications solution and visitor management capabilities.
✓ All Basic Plan Features
✓ Ext-to-Ext Communications
✓ Alert & Communication Center
✓ Visitor Pass Management
✓ Priority Support
1. All plans are licensed on a per-site (subscription) basis. Organizations operating multiple locations (subscriptions) automatically receive hierarchical administration capabilities for centralized management, policy enforcement, and operational oversight across sites.
2. Pricing is based on the number of billable communications end-points associated with the subscription including extensions for offices, units for residential communities, rooms for hospitality properties, etc.
3. Plans are selected during account setup for each subscription. Every plan includes a FREE 30-day trial.
4. Quantity discount starts at 200+. Please contact us for pricing.
Professionally branded with your business name to provide a clean, modern visitor call panel appearance. (See Add-on Features for details)
Pre-setup for your business account, enabling fast, hassle-free deployment-simply install and power on. (See Add-on Features for details)
Detailed capabilities included in each plan.
| Capability | Standard | Premium |
|---|---|---|
| Mobile App Call Handset | ✓ | ✓ |
| Visitor Communications | ✓ | ✓ |
| Entrance Control Integration | ✓ | ✓ |
| Directory Listings | ✓ | ✓ |
| Internal Services Directory | ✓ | ✓ |
| Ring Group Calling (Extension Sharing) | ✓ | ✓ |
| Call Waiting / Call Forwarding | ✓ | ✓ |
| Unlimited Voicemail | ✓ | ✓ |
| Call Routing Dispatch | ✓ | ✓ |
| Subscription Management Platform | ✓ | ✓ |
| Free Onboarding Assistant | ✓ | ✓ |
| Ticketing System & Email Support | ✓ | ✓ |
| Ext-to-Ext Communications (Intercom) | — | ✓ |
| Alert & Communications Center | — | ✓ |
| Visitor Pass Management | — | ✓ |
| Priority Support | — | ✓ |
Open a group to review the exact feature descriptions.
Visitor calling, screening, group calling, voicemail, branding, and quick service access.
Enable users to receive visitor voice or video calls directly on their smartphone from anywhere with Internet connectivity, providing seamless remote communication with visitors.
Allow users to visually preview visitor identity on video stream before accepting a call, enabling informed call screening and improved security.
Allow a single extension to be shared across up to four authorized devices, ensuring calls can be answered by designated household members, staff, or team participants.
Enable ring group members to communicate internally, pick up visitor calls, transfer active visitor calls to another member or group for visitor call handling.
Enable users to place an active call on hold while answering a secondary incoming call. Users can seamlessly switch between calls and resume conversations without disconnecting either caller, ensuring important communications are never missed.
Provide voicemail services with unlimited message storage, including automated transcription where supported by service availability and language compatibility.
Enable searchable directory access to approved residents, staff, departments, or services, allowing visitors and users to quickly connect with the right destination while maintaining policy-based visibility and privacy controls.
Issue, track, and manage visitor passes for future visitors directly from the mobile app. All visitor passes are governed by organization-wide access control policies to ensure secure and consistent access management.
Generate a personal call tag (QR code) that allows others to place a direct call to user's extension without needing user's phone number. Users can share the call tag online or print and display the call tag on personal belongings such as laptops, bicycles, motorcycles, vehicles, or unit doors, enabling convenient communication wherever the tag is displayed. Ideal for receiving visitor, delivery, service, or personal inquiries while maintaining privacy and mobility.
Remotely unlock connected building entrances and compatible unit doors from the PINGPAD mobile app. Seamlessly integrated with visitor access workflows, visitor passes, and organizational access control policies.
Allow property operators, businesses, or service providers to apply their branding within the mobile application experience, reinforcing brand presence and customer identity.
Enable users to protect visitor access to their extension with a private 4-digit access code, providing a convenient balance of accessibility, privacy, and security.
PINGPAD mobile app is compatible with devices running Android 10 or later and iPhone 10 or later.
Administrative controls for users, policies, communications, services, routing, directory, logs, and entrance access.
Provide comprehensive analytics and reporting on communication activity, including call volume, peak usage periods, call duration, answer rates, missed calls, and overall service performance metrics.
Define and assign administrative roles with granular permissions to manage specific aspects of the subscription environment, including user extensions, bulletin board communications, visitor management, policy administration, and entrance access control.
Manage the full lifecycle of user extensions, including provisioning, onboarding, updates, reassignment, suspension, and deactivation.
Enable administrators to centrally manage communication permissions, routing behavior, privacy settings, and directory access across the organization.
Maintain searchable audit records of communication activity for operational oversight, compliance review, dispute resolution, and security investigations.
Enabling authorized user access and administrative control of physical entry points with Seam-compatible lock devices.
Enable visitor calls to be routed intelligently through a live operator, designated dispatch personnel for screening, routing, escalation, and service coordination.
Enable residents, tenants, and staff to issue secure QR-code visitor passes with configurable access permissions and expiration controls, streamlining guest entry while improving security, accountability, and visitor management.
Enable administrators to communicate with users through centralized announcements, policy updates, lost-and-found notices, maintenance alerts, operational notices, and emergency communications.
Allow property operators, businesses, or service providers to apply their branding within the mobile application experience, reinforcing brand presence and customer identity.
Configure a curated directory of community, building, or organizational services, enabling users to quickly access frequently used services, departments, or designated contact points, e.g. Office, Lobby, Security, Maintenance, Parking, etc.
Enable multi-site administrative control for managing policies and communications across multiple subscriptions.
Administrative controls for users, policies, communications, services, routing, directory, logs, and entrance access.
Professionally designed and manufactured using your community branding, logo, and colors. Each call board is customized using your Visitor Call Tag and delivered ready for installation.
Features:
Commercial-grade visitor communication kiosk pre-configured for your business account, enabling fast and hassle-free deployment—simply install, connect to the Internet, and power on.
Designed for continuous 24/7 operation, the kiosk features a ruggedized enclosure suitable for demanding commercial environments.
Available in indoor and outdoor configurations, with weather-resistant construction and ingress protection for reliable operation in varying environmental conditions. Engineered to withstand a wide operating temperature range, the kiosk delivers dependable performance in residential communities, commercial buildings, hospitality properties, and remote locations.
Features:
